Registered in England as FedEx UK Ltd. with head offices at Parkhouse, East Industrial Estate Newcastle-under-Lyme, FedEx gives one the option of either writing to or calling up its customer care service. The FedEx customer care page can be accessed online. Here, one can make use of their online tracking facility for you parcel.
All complaints and suggestions regarding service can be conveyed to FedEx through an online form available in their contact section. This form is very comprehensive and is designed to address even the most unique of issues. All FedEx locations are open from 7.30am to 6pm Monday through Friday and till 12pm on Saturdays and their address and contact details can be found in their Depot Finder section.
FedEx promises to get back with a problem resolution as quickly as possible. The customer service executives are quite cooperative and have the expertise to advise on any issues that the customer may have.
FedEx, founded in the US in 1973, is one of the leading courier companies in the world. They have grown from 25 US cities to express delivery of shipments to over 220 countries and territories.